Service Agreement

How can I pay?

From the app, you can use your Apple ID account for payment.

Can I receive an estimate/invoice/receipt?

No estimates, invoices, or receipts are issued.

I completed the purchase process, but the status is still unpurchased.

In the app, try using Restore Purchase Information in the Other menu.
Contact us if you are unable to resolve the issue.

How can I cancel a purchase?

Cancel purchases just as you cancel other App Store purchases.

Is a comprehensive corporate service agreement available?

Comprehensive service agreements are not available. Sign up from the app on each device.

Are licenses transferable?

Licenses are not transferable.

How can I renew the service?

The service is renewed automatically. If you prefer not to renew the service, cancel the subscription in your App Store account settings.

What products can be used to enter the MORISAWA PASSPORT service agreement information?

MORISAWA PASSPORT, MORISAWA PASSPORT ONE, or (for noncommercial use) MORISAWA PASSPORT Academic Edition.

Using the app

What should I do if I change devices?

Delete the app, and on the new device, download the app again from the App Store.
After this, use Restore Purchase Information in the Other menu in the app.

Can I install fonts on multiple devices?

For MORISAWA PASSPORT for iPad, one Apple ID can be used per iPad.
Use on multiple iPads is not possible.
Use is also limited to one device when shared by family members.

What should I do when I no longer want to use the service?

Delete the app.
If you have a subscription, cancel the subscription in your App Store account settings.

What should I do if I accidentally deleted the app?

Download the app again from the App Store and use Restore Purchase Information in the Other menu in the app.

Can I embed fonts in PDFs?

Embedding is allowed by the license.
The method of embedding and other technical details vary by app.

Operating environment

Is use also supported on iPhones (iOS)?

No, use is not possible on iPhones.

Is offline use supported?

Font installation and other operations in MORISAWA PASSPORT for iPad require an Internet connection. Installed fonts can be used offline temporarily, but the app must be started once a month in an online environment for authentication.