Morisawa, Inc (“Morisawa,” “we,” us,” “our”) is concerned about privacy issues and wants you to be familiar with how we collect, use and disclose information. This Privacy Policy describes our practices in connection with information that we collect through the website located at https://en.morisawa.co.jp/, and https://competition.morisawa.co.jp/en/ (the “Site”) as well as through HTML-formatted email messages that we send to you that link to this Privacy Policy (collectively, the “Services”). By providing Personal Information to us, you agree to the terms and conditions of this Privacy Policy.

1. PERSONAL INFORMATION

(1) Personal Information We May Collect

“Personal Information” is information that identifies you as an individual or relates to an identifiable person, including:

• Name
• Postal Address
• Country
• Telephone number
• Fax number
• Email address
• Date of birth/Age
• Company Name
• Information relating to your business
• Information collected through cookies, pixel tags and other technologies
• Access log; how often you have visited the website, what pages you visited, for how long you stayed, and how you interacted with the Site.
• IP address

(2) How We May Collect Personal Information

We and our service providers may collect Personal Information in a variety of ways, including:

• Though the Services: We receive and store any information you provide in relation to the Services, e.g., when you sign up for an account or make an inquiry. You can choose not to provide certain information but then you may not be able to use the Services.


• Offline: We may collect Personal Information from you offline, such as when you interact with us at trade shows or contact customer service.


• Using cookies: Cookies are pieces of information stored directly on the computer that you are using. Cookies allow us to collect information such as browser type, time spent on the Services, pages visited, language preferences, and other anonymous traffic data. We and our service providers use the information for security purposes, to facilitate navigation, and display information more effectively, as well as for online tracking purposes. We can recognize your computer to assist your use of the Services. We also gather statistical information about the usage of the Services in order to continually improve the design and functionality, understand how the Services are used and to assist us with resolving questions regarding the Services.
  If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to automatically decline cookies, or be given the choice of declining or accepting the transfer to your computer of a particular cookie (or cookies) from a particular site. You may also wish to refer to http://www.allaboutcookies.org/manage-cookies/index.html. However, if you do not accept these cookies, you may experience some inconvenience in your use of the Services.


• Using pixel tags and other similar technologies: Pixel tags (also known as web beacons and clear GIFs) may be used in connection with some Services to, among other things, track the actions of users of the Services (including email recipients), measure the success of our marketing campaigns and compile statistics about usage of the Services and response rates.


• Analytics. We use Google Analytics, which uses cookies and similar technologies to collect and analyze information about use of the Services and report on activities and trends. This service may also collect information regarding the use of other websites, apps and online resources. You can learn about Google’s practices by going to www.google.com/policies/privacy/partners/, and opt out of them by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.

(3) How We May Use Personal Information

We may use Personal Information to:

• To fulfill a contract; this includes:

• Complete and fulfilling your purchase.
• Communicate with you regarding your purchase.
• Provide you with related customer service.

• To pursue our legitimate interests:

• Respond to your inquiries and fulfill your requests, such as to send you newsletters.
• Send administrative information to you, for example, information regarding the Services and changes to our terms, conditions, and policies.
• Send you marketing communications that we believe may be of interest to you.
• Personalize your experience on the Services by presenting products and offers tailored to you.
• Send our invitation of exhibitions, seminars, lectures and events or similar information, and to accept applications for them as well.
• Contact and exchange information in recruiting.
• Conduct surveys and market research about our customers, their interests.
• Achieve security purposes.
• Facilitate navigation, and display information more effectively.
• Analyze information about use of the Services and report on activities and trends where your consent is not required.

• Where you give us your consent:

• Place cookies and use similar technologies on your websites where your consent is required.
• Use automated systems to analyze your information about use of the Services and report on activities and trends where your consent is required.

• For legal reasons:

We may also use Personal Information as we believe to be necessary or appropriate:

• Under applicable law, including laws outside your country of residence.
• To comply with legal process.
• To respond to requests from public and government authorities including public and government authorities outside your country of residence.
• To enforce our terms and conditions.
• To protect our operations or those of any of our affiliates.
• To protect our rights, privacy, safety or property, and/or that of our affiliates, you or others.
• To allow us to pursue available remedies or limit the damages that we may sustain.

(4) How Personal Information May Be Disclosed

Your Personal Information may be disclosed:

• To pursue our legitimate interests:

• To our affiliate, Morisawa USA Inc., for the purposes described in this Privacy Policy. Morisawa Inc. is the party responsible for the management of the jointly-used Personal Information. Morisawa USA Inc., stores or otherwise processes the Personal Information within USA.
• To the following parties to use the following Services on the Site as follows:
  Company: Google LLC
  Services: Google Analytics
  Country: USA
  Personal Information: Access log. You can learn about Google’s practices by going to www.google.com/policies/privacy/partners/
  Purposes: To gain insight into how the Site is being used.
  Privacy Policy: https://policies.google.com/privacy
• To third parties to permit them to send you marketing communications, consistent with your choices.
• To a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings).

• Where you give us your consent if your consent is required.

• Under applicable law, including laws outside your country of residence.
• To comply with legal process.
• To respond to requests from public and government authorities including public and government authorities outside your country of residence.
• To enforce our terms and conditions.
• To protect our operations or those of any of our affiliates.
• To protect our rights, privacy, safety or property, and/or that of our affiliates, you or others.
• To Allow us to pursue available remedies or limit the damages that we may sustain.

2. OTHER INFORMATION

(1) Other Information We May Collect

“Other Information” is any information that does not reveal your specific identity or does not directly relate to an individual, such as:

• Browser and device information
• Aggregate information

(2) How We May Collect Other Information

We and our third-party service providers may collect Other Information in a variety of ways, including:

• Through your browser or device: Certain information is collected by most browsers or automatically through your device, such as your Media Access Control (MAC) address, computer type (Windows or Macintosh), screen resolution, operating system name and version, device manufacturer and model, language, Internet browser type and version and the name and version of the Services you are using. We use this information to ensure that the Services function properly.

(3) How We May Use and Disclose Other Information

Please note that we may use and disclose Other Information for any purpose, except where we are required to do otherwise under applicable law. If we are required to treat Other Information as Personal Information under applicable law, then we may use it for all the purposes for which we use and disclose Personal Information.
In some instances, we may combine Other Information with Personal Information. If we combine any Other Information with Personal Information, the combined information will be treated by us as Personal Information as long as it is combined.

(4) Aggregated Personal Information

Aggregated Personal Information does not personally identify you or any other user of the Services, (for example, we may aggregate Personal Information to calculate the percentage of our users who have a particular telephone area code).

3. THIRD PARTY SERVICES

This Privacy Policy does not address, and we are not responsible for, the privacy, information or other practices of any third parties, including any third party operating any site or service to which the Services link. The inclusion of a link on the Services does not imply endorsement of the linked site or service by us or by our affiliates.

4. SECURITY

We seek to use reasonable organizational, technical and administrative measures to protect Personal Information within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us of the problem by contacting us in accordance with the “Contacting Us” section below. If unauthorized disclosure of, or access to, your Personal Information occurs, we immediately notify you of that.

5. CHOICES AND ACCESS

(1) Your choices regarding our use and disclosure of your Personal Information

We give you choices regarding our use and disclosure of your Personal Information for marketing purposes. You may opt-out from:

• Receiving electronic communications from us: If you no longer want to receive marketing-related emails from us on a going-forward basis, you may opt-out of receiving these marketing-related emails by visiting https://en.morisawa.co.jp/support/contact/.

We will try to comply with your request(s) as soon as reasonably practicable. If you opt-out of receiving marketing-related emails from us, we may still send you important administrative messages.

(2) How you can access, change or suppress your Personal Information

If you would like to review, correct, update, suppress, or delete Personal Information that has been previously provided to us by you, you may submit your on our website (https://en.morisawa.co.jp/support/contact/)
In your request, please make clear what Personal Information you would like to have changed, whether you would like to have your Personal Information suppressed from our database or otherwise let us know what limitations you would like to put on our use of your Personal Information. For your protection, we may only implement requests with respect to the Personal Information associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable.
We may need to retain certain information for recordkeeping purposes and/or to complete any transactions that you began prior to requesting such change or deletion. There may also be residual information that will remain within our databases and other records, which will not be removed.

6. RETENTION PERIOD

We will retain your Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

7. USE OF SERVICES BY MINORS

The Services are not directed to individuals under the age of thirteen (13), and we request that these individuals do not provide Personal Information through the Services.

8. CROSS-BORDER TRANSFER

Your Personal Information may be stored and processed in Japan or other countries stated in this policy, and by using the Services you consent to the transfer of information to countries outside of your country of residence, including the United States, which may have different data protection rules than those of your country.

9. SENSITIVE INFORMATION

We ask that you not send us, or disclose, any sensitive Personal Information (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership) on or through the Services or otherwise to us.

10. UPDATES TO THIS PRIVACY POLICY

We may change this Privacy Policy. The “LAST UPDATED” legend at the top of this page indicates when this Privacy Policy was last revised. Any changes to this Privacy Policy will become effective when we post the revised Privacy Policy on the Services. Your use of the Services following these changes means that you accept the revised Privacy Policy.

11. YOUR RIGHT

Under data protection law, you have rights we need to make you aware of. The rights available to you depend on our reason for processing your information.

• Your right of access: You have the right to ask us for copies of your personal information. This right always applies. There are some exemptions, which means you may not always receive all the information we process.
• Your right to rectification: You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. This right always applies.
• Your right to erasure: You have the right to ask us to erase your personal information in certain circumstances.
• Your right to restriction of processing: You have the right to ask us to restrict the processing of your information in certain circumstances.
• Your right to object to processing: You have the right to object to processing if we process your information under legitimate interests.
• Your right to data portability: This only applies to information you have given us. You have the right to ask that we transfer the information you gave us from one organisation to another, or give it to you. The right only applies if we are processing information based on your consent or under, or in talks about entering into a contract and the processing is automated.

You are not required to pay any charge for exercising your rights. We have one month to respond to you.

• Your right to lodge a complaint: If you consider that we aren’t handling your information appropriately, you have a right to lodge a complaint with your local data protection supervisory authority at any time.
• Your right to withdraw consent: You have the right to withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal where our processing is based on your consent.

12. CONTACTING US

If you have any questions about this Privacy Policy, please e-mail us, or please write to the following address:

Morisawa Inc.
https://en.morisawa.co.jp/support/contact/
2-6-25, Shikitsu-higashi, Naniwa-ku, Osaka-shi, Osaka, Japan 556-0012

Please do not include credit card or other sensitive information in your messages to us.